ACCOUNT AND DATA DELETION

Delete your
Chargespot account.

You can delete your Chargespot account in the app or request help by email. Confirmed deletion permanently removes your product profile and revokes Chargespot access.

It does not delete your shared Charge23 Accounts identity, passkeys, organization memberships, or access to unrelated Charge23 products.

IN THE APP

Delete in the Chargespot app

Sign in to Chargespot.
Open Profile and scroll to Account.
Select Delete account and review the disclosure.
Confirm deletion.

Confirmation starts deletion. Chargespot access ends first; some data removal may continue afterward. If a connected service is temporarily unavailable, deletion can remain in progress while access stays revoked.

IF YOU CANNOT USE THE APP

Ask the support team.

Prepare an email request below, then send it from your email app. We verify ownership before processing deletion. Opening a draft does not submit a request or delete your account.

Prepare an email request

Tokens issued before the deletion cutoff cannot recreate your profile. If you later choose to use Chargespot again, you must explicitly authorize Chargespot and a new product profile will be created.

Data deleted

Your Chargespot profile, addresses, saved stations, trips, routes, support content, reviews, check-ins, and uploaded check-in images.
Vehicle registration and provider-derived vehicle details, vehicle preferences, OBD bindings, telemetry, learned profiles, and precise location history.
Push-notification subscriptions, home-charger details, linked charging-provider credentials, and linked-wallet credentials.

Data retained in de-identified form

Charging-session, payment, refund, wallet, and financial-ledger records that must be kept for legal, tax, fraud-prevention, dispute, or accounting purposes.
Minimal deletion and security audit records needed to prove the request was completed and prevent an old token from restoring the deleted profile.

Retained records use a non-personal tombstone instead of a live identity reference. Personal free-form fields are removed. See our privacy policy for the full retention explanation.

Delete in the Chargespot app

Ask the support team.

Request by email

Data deleted

Data retained in de-identified form